Bilingual Medicaid Eligibility Specialist

Elevate Patient Financial Solutions℠, Incorporated; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Elevate Patient Financial Solutions is seeking a Bilingual Medicaid Eligibility Specialist to assist former hospital patients with Medicaid eligibility screening. This remote full-time role involves communicating with patients, preparing applications, and educating them about their health benefits. Ideal candidates are bilingual in English and Spanish, with experience in healthcare finance and excellent communication skills.

Benefits

Medical, Dental & Vision Insurance

Retirement Benefits

15 days of PTO

7 paid Holidays

2 Floating holidays

Employee referral bonus program

Qualifications

• 1+ year of experience in hospital financial counseling or customer service.
• Knowledge of Medicaid, Medicare, SSDI, and SSI programs.
• Ability to navigate web-based applications.

Responsibilities

• Screen former hospital patients for Medicaid eligibility.
• Educate patients on the Affordable Care Act and health plans.
• Process financial assistance applications and verify documentation.

Skills

Bilingual: English and Spanish

Customer service

Communication

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Bilingual Medicaid Eligibility Specialist

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Bilingual Medicaid Eligibility Specialist

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Elevate Patient Financial Solutions provided pay range

This range is provided by Elevate Patient Financial Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $22.00/hr

London Eligibility, an Elevate Patient Financial Solutions company, has an exciting career opportunity available as a Bilingual Medicaid Eligibility Specialist.

This position will be a remote-based role.

The Full Time schedule for this role will be 9am-5:30pm, Monday-Friday.

Job Summary

Elevate PFS provides revenue cycle solutions to hospitals and physicians throughout the United States. The purpose of this position is to communicate with former hospital patients and screen for Medicaid/State Public Benefit eligibility according to state based guidelines.

Essential Duties And Responsibilities

• Contact former hospital patients and screen for potential Medicaid/State Public Benefit according to state based guidelines.
• Complete and submit appropriate applications to Department of Health or Maryland Health Connection as applicable. Follow up through determination.
• Educate patients about the Affordable Care Act, including potential eligibility during both open enrollment and in the situation of a life qualifying event.
• Explain qualified health plans, essential health benefits, differences in plan affordability, premium tax credits, and cost sharing. Assist individuals navigating through the web-based State or Federal Marketplace.
• Call patients to review and process financial assistance applications. Ensure completeness, verify supporting documentation.
• Regular and timely attendance.
• Other duties as assigned.
  
  

Qualifications And Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
• High School Diploma or equivalent
• Minimum of one (1) year of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service
• Demonstrated understanding of state and federal programs available
• Demonstrated knowledge of Medicaid, Medicare, SSDI, and SSI
• Bilingual: Ability to speak and write English and Spanish fluently.
• Required computer skills: must have experience with data entry and word processing, be capable of operating routine office equipment, possess a working knowledge of MS Office applications, and understand how to navigate through multiple web-based applications.
• Remote and Hybrid positions require internet connections that meet the Company’s upload and download speed criteria.
• Preferred:
• Previous Certified Application Counselor training (CAC) – State and/or Federal
• At least two (2) years of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service
  
  

Benefits

We believe in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

• Medical, Dental & Vision Insurance
• Retirement Benefits
• 15 days of PTO
• 7 paid Holidays
• 2 Floating holidays
• 1 Elevate Day (floating holiday)
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
  
  

Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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