Bilingual Med Spa GM: Lead Growth & Client Experience

bodenvy Raleigh; Raleigh (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Paid time off

Job summary

bodenvy Raleigh is seeking a reliable General Manager with an entrepreneurial spirit to lead operations, mentor staff, and deliver exceptional client experiences in a fast-growing wellness franchise.

This role requires strong leadership, financial stewardship, and a hands-on approach to drive profitability while maintaining high quality across all services; training is provided, and Saturdays are required.

Qualifications

• Transformational leadership with the ability to recruit, train, and inspire a high-performing team.
• Strategic vision and adaptability to pivot in a fast-changing marketplace.
• Strong financial stewardship including budgeting, forecasting, and cost control.
• Operational excellence to streamline workflows and ensure quality across services.
• Client-centric management to enhance customer satisfaction and growth.
• Excellent communication and negotiation skills with vendors and leaders.
• Data-driven leadership using Mindbody, Excel and Teams to improve performance.

Responsibilities

• Support office staff and leadership with high-level decision making to drive the business forward.
• Foster a positive work environment and mentor employees to thrive within the company.
• Ensure clients receive an above-standard experience while supporting body transformation goals.
• Drive profitability by increasing sales and diligently controlling operational costs.
• Manage day-to-day challenges and enforce company policies with a focus on efficiency.
• Provide guidance and resources for every role within the location.
• Navigate complex challenges using strong communication and operational savvy.
• Commit to ongoing self-improvement and professional learning in a fast-paced environment.

Skills

Transformational Leadership

Team Building

Strategic Vision

Financial Stewardship

Operational Excellence

Client-Centric Management

Influential Communication

Negotiation

Data-Driven Leadership

Tools

Mindbody

Excel

Teams

Job description

bodenvy Raleigh is seeking a reliable General Manager with an entrepreneurial spirit to lead operations, mentor staff, and deliver exceptional client experiences in a fast-growing wellness franchise.

This role requires strong leadership, financial stewardship, and a hands-on approach to drive profitability while maintaining high quality across all services; training is provided, and Saturdays are required.