Bilingual Luxury Boutique Key Holder - Part Time

Montblanc; Tampa (FL); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision programs

Life insurance

Disability benefits

RRSP program with employer match

Paid time off

Maternity leave top-up

Employee assistance program

Volunteer days off

Job summary

Montblanc North America in Tampa is seeking a Part-Time Key Holder to support sales objectives and deliver exceptional customer service. You will develop the network of clientele, maintain store aesthetics, handle opening/closing, and assist with transfers while upholding loss prevention procedures.

Fluency in English and Spanish is preferred; previous luxury retail experience is welcomed. Availability includes nights, weekends, and holidays.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• High school graduate or equivalent, College degree preferred.
• Able to work open availability including nights, weekends, and holidays.
• Fluent in English and Spanish.
• Standing on the sales floor for 90% of the workday.
• Reaching to access product stored within cabinets or on shelves.
• Bending to access product stored within cabinets.
• Occasional need to use a ladder to reach product.
• Unpacking and/or lifting of large boxes that contain product.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.
• Open/close boutique as required.
• Handles communication with corporate office in absence of management
• Responsible for ensuring loss prevention procedures are followed according to protocol
• Handle transfers in absence of management

Skills

Retail sales

Customer service

Bilingual English/Spanish

Interpersonal communication

Computer skills

Education

High school graduate or equivalent

College degree preferred

Tools

None

Job description

Montblanc North America in Tampa is seeking a Part-Time Key Holder to support sales objectives and deliver exceptional customer service. You will develop the network of clientele, maintain store aesthetics, handle opening/closing, and assist with transfers while upholding loss prevention procedures.

Fluency in English and Spanish is preferred; previous luxury retail experience is welcomed. Availability includes nights, weekends, and holidays.