Bilingual LPN Care Coordinator — Patient Advocate

Anovo; Memphis (TN); On-site; USD 36,000 - 39,000; Full time

Job summary

AnovoRx in Memphis, TN is seeking a full-time Bilingual Care Coordinator, LPN to serve as the primary contact for patients, caregivers, and physicians. You will handle inbound/outbound calls, educate patients on therapies, document interactions, and support program services while meeting performance metrics.

Requirements include a high school diploma, at least 4 years nursing/clinical experience, bilingual Spanish/English, and proficiency with MS Office; availability for 7am–7pm shifts

Qualifications

• High school diploma or equivalent.
• 4 years total nursing/clinical experience (2+2).
• Bilingual Spanish/English.
• Willing to work 7am–7pm Mon–Fri.
• Willing to obtain additional state licenses for call center nursing.
• Strong computer and typing skills; MS Office proficiency.
• Trustworthy with no history of dishonesty or workplace violence.

Responsibilities

• Receive and make calls to patients, caregivers, and physicians regarding disease states.
• Counsel and educate patients on therapies and products.
• Follow approved FAQs and program procedures.
• Document all calls to meet management, regulatory, and program requirements.
• Refer adverse effects to the program RN for review and reporting.
• Participate in program meetings and trainings.
• Maintain regular and reliable attendance.

Skills

Bilingual (Spanish/English)

Communication skills

Customer service

Empathic listening

Attention to detail

Education

High school diploma or equivalent

Tools

MS Office

Job description

AnovoRx in Memphis, TN is seeking a full-time Bilingual Care Coordinator, LPN to serve as the primary contact for patients, caregivers, and physicians. You will handle inbound/outbound calls, educate patients on therapies, document interactions, and support program services while meeting performance metrics.

Requirements include a high school diploma, at least 4 years nursing/clinical experience, bilingual Spanish/English, and proficiency with MS Office; availability for 7am–7pm shifts