Bilingual Logistics Operations Supervisor

YQN Logistics; Naperville (IL); On-site; USD 72,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k)

PTO

Work visa Sponsorship

Job summary

A leading logistics services firm is seeking a full-time Bilingual Operation Supervisor (English/Mandarin) to oversee daily operations at its sortation center in Naperville, IL. The role involves supervising warehouse associates, ensuring operational efficiency and safety compliance, handling customer concerns, and collaborating with teams for process optimization. Candidates should have over 2 years of experience in distribution center operations and be bilingual for effective communication. The position offers a competitive salary and comprehensive benefits.

Qualifications

• 2+ years of experience in distribution center operation management.
• Strong organizational and problem-solving skills.
• Familiar with warehouse workflows and safety standards.
• Proven ability to drive performance and maintain operational discipline.

Responsibilities

• Supervise daily site operations and team of warehouse associates.
• Monitor loading, unloading, dispatch, and compliance with service timelines.
• Enforce safety protocols and maintain a safe working environment.
• Handle operational exceptions and customer concerns.
• Oversee site facilities and inventory management.
• Prepare daily operational reports and track metrics.
• Collaborate with teams to optimize processes.

Skills

Team leadership

Organization

Problem-solving

Bilingual (English/Mandarin)

Job description

A leading logistics services firm is seeking a full-time Bilingual Operation Supervisor (English/Mandarin) to oversee daily operations at its sortation center in Naperville, IL. The role involves supervising warehouse associates, ensuring operational efficiency and safety compliance, handling customer concerns, and collaborating with teams for process optimization. Candidates should have over 2 years of experience in distribution center operations and be bilingual for effective communication. The position offers a competitive salary and comprehensive benefits.