Bilingual Loan Specialist - Spanish | Growth & Impact

OneMain Financial Group; East Naples (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Volunteer time

Job summary

OneMain Financial Group in Florida is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. You will interact with clients across multiple channels, guide them through loan processes, and support branch goals in a fast-paced, service-driven environment.

The role emphasizes meeting customers’ needs with empathy, maintaining compliance, and pursuing professional development while offering incentives and opportunities for advancement.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely, efficient service.
• Exceed customer expectations with ease, empathy and encouragement to meet goals.
• Develop new connections and maintain relationships by engaging customers through the loan process and lifecycle.
• Manage the life cycle of loans, including collections while complying with laws and regulations.
• Engage with customers and departments via phone, email, chat and in-house systems.
• Demonstrate drive to succeed with a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Florida is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. You will interact with clients across multiple channels, guide them through loan processes, and support branch goals in a fast-paced, service-driven environment.

The role emphasizes meeting customers’ needs with empathy, maintaining compliance, and pursuing professional development while offering incentives and opportunities for advancement.