Bilingual Lending Advisor (Spanish) – Growth & Impact

OneMain Financial Group; West Allis (WI); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Sick leave

Holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing solutions. You will guide clients through the loan process, presenting tailored options and ensuring a smooth experience.

In this role, bilingual Spanish communication is valued as you build connections across branches, meet goals, and contribute to the growth of the team's performance with a customer-centric approach.

Qualifications

• High school diploma or GED required.
• Bilingual Spanish required.
• Sales, collections or customer service experience preferred.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and lifecycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while complying with laws and regulations.
• Engage with customers and departments through phone, email, chat and in-house systems.
• Demonstrate ambition and a goal-oriented attitude to drive success.
• Educate customers on optional insurance products, ensuring understanding of loans, terms and options.

Skills

Bilingual Spanish

Customer Service

Sales/Collections

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing solutions. You will guide clients through the loan process, presenting tailored options and ensuring a smooth experience.

In this role, bilingual Spanish communication is valued as you build connections across branches, meet goals, and contribute to the growth of the team's performance with a customer-centric approach.