Bilingual Loan Solutions Specialist

Jobtome; San Gabriel (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Job summary

OneMain in California is seeking a Loan Sales Specialist to help customers obtain financing for life’s expenses with empathy and efficiency. You will thrive in a competitive environment, earning rewards based on individual and team performance while advancing your career.

The role involves handling loan processes, communicating across phone, email, and chat, and delivering tailored solutions. A base salary with incentives is offered, reflecting skills and experience, with on-site scheduling.

Qualifications

• High School Diploma or GED required.
• Bilingual in Spanish required.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely, efficient service.
• Exceed customer expectations through empathy, guidance, and achievement of individual and branch goals.
• Develop and maintain connections with customers, presenting tailored loan solutions.
• Manage the loan life cycle, including collections, while complying with laws and regulations.
• Engage customers across multiple channels (phone, email, chat, in-house systems).
• Demonstrate a drive to succeed and a target-oriented attitude.
• Educate customers on loan terms and optional insurance products.

Skills

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain in California is seeking a Loan Sales Specialist to help customers obtain financing for life’s expenses with empathy and efficiency. You will thrive in a competitive environment, earning rewards based on individual and team performance while advancing your career.

The role involves handling loan processes, communicating across phone, email, and chat, and delivering tailored solutions. A base salary with incentives is offered, reflecting skills and experience, with on-site scheduling.