Bilingual Loan Sales Specialist

Jobtome; Dillsburg (York County); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Descripción de la vacante

OneMain is seeking a Loan Sales Specialist to advise customers and guide them through the loan lifecycle, from application to funding. You will engage clients with empathy, meet branch goals, and navigate compliance across multiple channels such as phone, email, and chat.

The role offers on-site hours Monday–Friday with occasional extended hours, competitive pay plus incentives, comprehensive benefits including health, retirement and tuition reimbursement, and paid time off.

Formación

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Conocimientos

Sales

Customer Service

Collections

Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain is seeking a Loan Sales Specialist to advise customers and guide them through the loan lifecycle, from application to funding. You will engage clients with empathy, meet branch goals, and navigate compliance across multiple channels such as phone, email, and chat.

The role offers on-site hours Monday–Friday with occasional extended hours, competitive pay plus incentives, comprehensive benefits including health, retirement and tuition reimbursement, and paid time off.