Loan Solutions Specialist

Jobtome; Santa Fe (NM); On-site; USD 42,000 - 52,000; Full time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Santa Fe, NM. This on-site role focuses on listening to customer needs and offering fast, affordable financing solutions.

You will support customers through the loan lifecycle, including education on loan terms and optional insurance products. Ideal candidates have some sales, collections or customer service experience, with a preference for bilingual Spanish speakers.

Qualifications

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations with ease, empathy and encouragement to meet individual and branch goals.
• Engage customers throughout the loan process and lifecycle, offering tailored solutions.
• Manage the loan lifecycle, including collections activities, while complying with laws and regulations.
• Communicate with customers and other departments via phone, email, chat, and our systems.
• Demonstrate drive and goal orientation to achieve results and growth.
• Educate customers on loan terms and optional insurance products to ensure understanding.

Skills

Sales

Customer Service

Collections

Empathy

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Santa Fe, NM. This on-site role focuses on listening to customer needs and offering fast, affordable financing solutions.

You will support customers through the loan lifecycle, including education on loan terms and optional insurance products. Ideal candidates have some sales, collections or customer service experience, with a preference for bilingual Spanish speakers.