Bilingual Loan Solutions Specialist

Jobtome; Downingtown (Chester County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Job summary

OneMain Financial in Downingtown, PA is seeking Loan Sales Specialists who listen to customer needs and provide access to friendly, fast, and affordable financing.

You will engage customers through multiple channels, guide loan processes, and educate on terms and optional insurance products. A high school diploma is required, with preferred sales or customer service experience; bilingual Spanish is a plus. This on-site role offers competitive pay and opportunities for advancement.

Qualifications

• High School Diploma or GED is required.
• Preferred: experience in sales, collections, or customer service.
• Bilingual Spanish is a plus for this role.

Responsibilities

• Multitask and adapt to dynamic role demands with timely service.
• Exceed customer expectations and drive branch goals.
• Develop new connections and nurture relationships through the loan process with tailored solutions.
• Manage loan lifecycle, including collections activities, compliant with laws.
• Engage customers and departments via phone, email, chat and in-house systems.
• Demonstrate drive and goal-oriented attitude toward achievement.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Downingtown, PA is seeking Loan Sales Specialists who listen to customer needs and provide access to friendly, fast, and affordable financing.

You will engage customers through multiple channels, guide loan processes, and educate on terms and optional insurance products. A high school diploma is required, with preferred sales or customer service experience; bilingual Spanish is a plus. This on-site role offers competitive pay and opportunities for advancement.