Bilingual Loan Sales Specialist (Spanish)

OneMain Financial Group; Duncannon (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) match

ESPP (Employee Stock Purchase Plan)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group in Pennsylvania is hiring a Loan Sales Specialist. You will listen to customer needs and provide access to financing for life’s expenses, delivering friendly, fast service and helping customers reach their goals.

This on-site role follows a Monday–Friday schedule with extended hours as needed, including Saturdays. You will build relationships through multiple channels, guide customers through the loan process, explain terms and insurance options, and support branch goals.

Qualifications

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual - Spanish

Sales experience

Collections experience

Customer service experience

Education

High School Diploma or GED

Job description

OneMain Financial Group in Pennsylvania is hiring a Loan Sales Specialist. You will listen to customer needs and provide access to financing for life’s expenses, delivering friendly, fast service and helping customers reach their goals.

This on-site role follows a Monday–Friday schedule with extended hours as needed, including Saturdays. You will build relationships through multiple channels, guide customers through the loan process, explain terms and insurance options, and support branch goals.