Bilingual Loan Sales Representative - Katy, TX

Franklin County Chamber; Katy (TX); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

1 st Franklin Financial Corporation is seeking a Bilingual Loan Sales Representative in Katy, TX to join the on-site branch team and drive customer-focused loan solutions. You will work with the Branch Manager to originate loans, recommend products, and build lasting relationships with customers.

The role emphasizes strong interpersonal skills, professionalism, and adherence to regulatory requirements. Prior banking or financing experience is beneficial, with a focus on customer satisfaction and

Formación

• High school diploma or equivalent.
• On-site work at the branch is required.
• Ability to meet licensing requirements of various States and Federal regulators.
• Demonstrate the ability to analyze information and apply judgment.
• Strong interpersonal relationship skills across diverse settings.
• Maintain confidentiality of business and personal information.
• Action and result oriented.
• Proficient with MS Office Suite.
• Possess a valid driver's license and ability to operate a vehicle.

Responsabilidades

• Recommends products and services to support branch goals and customer expectations.
• Markets branch products and services to customers and potential customers.
• Conducts collection calls to arrange payment for customer accounts.
• Seeks opportunities to originate new loans with new and existing customers.
• Develop knowledge of credit underwriting methods and sales tools.
• Ensure customer information is correct and documents interactions.
• Meet or exceed branch and individual goals.
• Engage customers to identify and respond to needs promptly and efficiently.
• Build internal and external relationships and maintain confidentiality.

Conocimientos

Interpersonal skills

Customer service

Sales

Educación

High School Diploma

Valid driver's license

Herramientas

MS Office

Descripción del empleo

Bilingual Loan Sales Representative - Katy, TX

#26-641

Job Description

Join the 1 st Franklin team as a Loan Sales Representative.

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Principal Accountabilities and Key Activities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Markets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Seeks opportunities to originate new loans with new and existing customers
• Develop knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures dialogues
• Complies with all State and Federal regulations
• Exhibits knowledge of all 1FFC products
• Seeks additional opportunities and responsibilities

Education, Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Proficient with MS Office Suite products
• Possess a valid driver's license and the ability to operate an automobile

About Us

1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

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