Bilingual Loan Sales Pro (Spanish) – Fast, Friendly Financing

OneMain Financial Group; Mechanicsburg (Cumberland County); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days’ vacation per)

Paid sick leave (prorated)

11 Paid holidays (4 floating holidays,

Paid volunteer time (3 days per year)

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing while delivering excellent service in a bustling branch environment.

You will manage the loan life cycle, engage customers across channels, and pursue branch goals through empathy, product knowledge, and a proactive sales approach. On-site schedule Mon-Fri with possible Saturdays, with strong benefits and career growth opportunities.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience.
• Bilingual - Spanish.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing while delivering excellent service in a bustling branch environment.

You will manage the loan life cycle, engage customers across channels, and pursue branch goals through empathy, product knowledge, and a proactive sales approach. On-site schedule Mon-Fri with possible Saturdays, with strong benefits and career growth opportunities.