Bilingual Lending Advisor - Spanish Speaker

Jobtome; West Allis (WI); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking Loan Sales Specialists to empower customers by listening to their needs and offering accessible financing solutions. This on-site role in Wisconsin emphasizes friendly, efficient service within a supportive team culture.

Responsibilities include managing loan life cycles, engaging customers through multiple channels, and promoting optional insurance products. A Spanish bilingual skill set and a high school diploma are required, with sales or customer service experience

Qualifications

• High School Diploma or GED required.
• Bilingual in Spanish is required.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Spanish bilingual

Customer service

Education

High School Diploma or GED

Job description

OneMain is seeking Loan Sales Specialists to empower customers by listening to their needs and offering accessible financing solutions. This on-site role in Wisconsin emphasizes friendly, efficient service within a supportive team culture.

Responsibilities include managing loan life cycles, engaging customers through multiple channels, and promoting optional insurance products. A Spanish bilingual skill set and a high school diploma are required, with sales or customer service experience