Bilingual Lending Advisor - Spanish

OneMain Financial Group; Harrisburg (Dauphin County); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group in Harrisburg, PA is seeking a Loan Sales Specialist to assist customers with financing for life’s expenses. You will engage clients through multiple channels, present tailored loan options, and guide them through the process from application to close.

The role emphasizes empathy, efficiency, and adherence to regulations, with opportunities for professional development and advancement within a supportive environment.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed with a goal-oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring thorough understanding of loans, terms and options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Harrisburg, PA is seeking a Loan Sales Specialist to assist customers with financing for life’s expenses. You will engage clients through multiple channels, present tailored loan options, and guide them through the process from application to close.

The role emphasizes empathy, efficiency, and adherence to regulations, with opportunities for professional development and advancement within a supportive environment.