Bilingual L&D Associate — Training & Development

Mornstair Inc; Phoenix (AZ); On-site; USD 40,000 - 44,000; Full time

Job summary

Mornstair Inc in Phoenix, AZ is seeking a bilingual Learning & Development Associate to support the coordination, development, administration, and delivery of employee training programs.

You will work with employees, managers, instructors, and subject-matter experts to ensure training is accurate, engaging, and aligned with company requirements, including onboarding and ongoing development.

Qualifications

• Bachelor’s degree in education, training and development, HR, or a related field.
• Professional proficiency in Mandarin Chinese and English.
• 1–2 years of relevant experience in learning and development, training coordination, education, HR, or a related field.
• Strong presentation, facilitation, communication, and interpersonal skills.
• Ability to deliver structured training to groups.
• Experience creating or updating presentations and handouts.
• Ability to organize and communicate technical or procedural information clearly.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency in Microsoft Office, particularly PowerPoint, Excel, Word, and Outlook.

Responsibilities

• Coordinate training schedules, participant communications, facilities, materials, equipment, and other logistical arrangements.
• Support new-hire orientation, recurring training, technical training, and employee-development programs.
• Communicate with employees, managers, instructors, and subject-matter experts regarding training requirements, schedules, and follow-up needs.
• Monitor attendance, course completion, assessment results, and overdue training requirements.
• Create and update presentations, facilitator guides, assessments, job aids, handouts, and other instructional materials.
• Research company procedures, technical topics, and training requirements and convert the information into clear, learner-friendly content.
• Review training materials for accuracy, consistency, usability, and alignment with company requirements.
• Deliver assigned orientations, employee training, refresher courses, and portions of technical training using approved materials.
• Facilitate discussions, activities, demonstrations, knowledge checks, and assessments while maintaining an engaging learning environment.
• Evaluate learner understanding, answer questions within the approved course scope, and coordinate with subject-matter experts when additional clarification is needed.
• Maintain accurate learning management system records, attendance documentation, completion status, and assessment results.

Skills

Presentation skills

Facilitation

Communication

Interpersonal skills

Organizational skills

Education

Bachelor's degree in Education/Training/HR

Tools

Microsoft Office

PowerPoint

Excel

Job description

Mornstair Inc in Phoenix, AZ is seeking a bilingual Learning & Development Associate to support the coordination, development, administration, and delivery of employee training programs.

You will work with employees, managers, instructors, and subject-matter experts to ensure training is accurate, engaging, and aligned with company requirements, including onboarding and ongoing development.