Bilingual Jewelry Sales Associate

Pawn America; Madison (WI); On-site; USD 28,000 - 33,000; Full time

Job summary

PAL Management, Inc. is seeking a friendly, motivated bilingual Sales Associate to join our Madison store. The role focuses on jewelry sales while assisting guests with electronics, tools, and other merchandise, delivering a positive shopping experience.

Ideal candidates are welcoming, dependable, and able to build relationships in a fast-paced retail setting. Training on jewelry basics and rewards programs will be provided to help meet store sales goals.

Qualifications

• High school diploma or GED required.
• Bilingual in English and Spanish preferred.
• Retail or customer experience preferred.

Responsibilities

• Greet guests warmly and create a welcoming store experience.
• Assist guests in selecting jewelry and merchandise that fits their needs and budget.
• Educate guests about jewelry basics (training provided).
• Promote rewards, Trade-In and Jewelry Trade-Up programs.
• Support high-value sales with professionalism.
• Maintain clean, organized jewelry displays and sales cases.
• Ensure merchandise is tagged and priced.
• Assist with restocking and merchandising on the sales floor.
• Meet daily and weekly sales goals with the team.
• Assist Web Sales Specialist with packaging, shipping, and listings.
• Follow safety, security, and guest service policies.
• Participate in ongoing product training.
• Perform other duties as assigned.

Skills

Bilingual (Spanish)

Customer service

Communication

Team oriented

Education

High School Diploma or GED

Tools

POS system

Basic computer skills

Job description

PAL Management, Inc. is seeking a friendly, motivated bilingual Sales Associate to join our Madison store. The role focuses on jewelry sales while assisting guests with electronics, tools, and other merchandise, delivering a positive shopping experience.

Ideal candidates are welcoming, dependable, and able to build relationships in a fast-paced retail setting. Training on jewelry basics and rewards programs will be provided to help meet store sales goals.