Bilingual (Japanese/English) Service Technician – Northern Virginia

Shibuya Hoppmann Corporation; Virginia (MN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Bilingual Service Technician to join their dynamic field service team. This role is crucial for facilitating communication between Japanese and English-speaking colleagues and customers. The technician will support installation, maintenance, and customer service tasks, with opportunities for ongoing training both domestically and internationally. This position promises significant travel and a chance to work in a collaborative environment while contributing to the success of innovative machinery solutions. If you are passionate about technology and enjoy working with diverse teams, this opportunity is perfect for you.

Benefits

Health insurance

Dental insurance

Vision insurance

401k plan with employer match

Paid vacation

Paid holidays

Employer paid life insurance

Short-term disability insurance

Long-term disability insurance

Qualifications

• Must be functionally bilingual in Japanese and English.
• Strong mechanical aptitude and experience with machinery preferred.

Responsibilities

• Facilitate communication between Japanese and English-speaking colleagues.
• Assist with installation, maintenance, and customer support.

Skills

Bilingual (Japanese/English)

Mechanical aptitude

Communication skills

Teamwork

Flexibility for travel

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Bilingual (Japanese/English) Service Technician - Northern Virginia

Shibuya Hoppmann has an immediate opening for a Bilingual (Japanese/English) Service Technician in Northern Virginia

Shibuya Hoppmann is looking for a bilingual (English/Japanese) technician to facilitate communication between Japanese & English-speaking colleagues and customers, as a member of our field service team. This technician will also support the service team with installation, maintenance and other customer support work. The position will be based out of our Manassas VA headquarters office, but work will be primarily located at customer sites (indoors) and will therefore require significant domestic and some international travel. On the Job Training will be provided to familiarize you with the job and help you to work independently. This ongoing training and support will occur at customer sites and at our facilities in Virginia and Japan.

Responsibilities:

• Facilitate communication between Japanese & English-speaking colleagues and customers
• Assist with installation and assembly of equipment at customer facilities (indoors)
• Assist with scheduled preventative maintenance of equipment after installation
• Assist with testing, verification and calibration work/support
• Assist with training and operational support for customer personnel
• Assist with updating and developing customer training materials
• Documentation (Work reports and Records)

Qualifications:

• Must be functionally bilingual (Japanese/English)
• Must have strong mechanical aptitude (skill and experience working with machinery preferred)
• Must be willing to work (paid) overtime
• Must be flexible, willing and available for overnight travel
• Must have good oral and written communication skills
• Must have proficiency with Microsoft Office Products
• Must be able to work as part of a team, as well as independently
• Must possess a valid Driver’s License, current passport (or ability to get a passport)
• Must be able to stand for extended periods, lift up to 40 lbs. unassisted, and have full range of motion to reach, climb, stoop, kneel and step over equipment easily.
• Must pass pre-employment physical, drug screen and background check.

Preferred Qualifications:

Experience with food/beverage processing machinery, PCL Controls and equipment instrumentation would be advantageous. Preference will be given to candidates who have authorization to work in the United States, but support in obtaining a work visa may be provided. Experience working with a Japanese company preferred. Understanding of both Japanese and US business culture would also be helpful.

Full Time Employee Benefits

Full time employee benefits include health, dental and vision insurance, 401k plan with employer match, employer paid life insurance, employer paid short-term and long-term disability insurance, paid vacation and holidays. All new hires are subject to a pre-employment background check, credit check, and a pre-employment physical (including drug & alcohol screening).