Bilingual Intake Specialist-Substance Use Disorder Residential

Encompass Community Services; Watsonville (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical and dental insurance

Acupuncture and chiropractic

403(b) retirement plan

11 vacation days

15 additional paid holidays

12 sick days

Job summary

Encompass Community Services seeks a full‑time clinician to perform clinical assessments determining care levels for individuals seeking SUD treatment and co‑occurring conditions. You will manage access into SUD services, use Avatar/ARMS, and work with managers and counselors to implement evidence‑based approaches.

Responsibilities include screening and intake, coordinating referrals, and supporting participants’ entry into treatment, with bilingual English/Spanish communication essential.

Qualifications

• Experience with co-occurring conditions (SUD and Mental Health).
• Experience performing assessments, writing clinical summaries and treatment plans.
• In-depth understanding of ASAM assessment and Level of Care.
• Bilingual English/Spanish required.

Responsibilities

• Support Encompass SUD facilities in Santa Cruz and Watsonville.
• Provide screening, assessment, and intake using ASAM ALOC.
• Oversee referral flow and all access processes into SUD services.
• Respond to and document program and participant issues clearly.
• Provide health and Medi-Cal outreach and access assistance.
• Screen and assess individuals currently incarcerated.

Skills

Bilingual English/Spanish

ASAM assessment

Assessment & treatment planning

Trauma-informed care

Motivational Interviewing

Avatar / ARMS proficiency

Microsoft Word

Outlook

Tools

Avatar

ARMS

Excel

Word

Outlook

Job description

Job Details

Job Location: Watsonville, CA 95076

Salary Range: $27.00 - $27.00 Hourly

Summary: This full time position is responsible for performing clinical assessments to determine the appropriate level of care for individuals seeking treatment for substance use disorder and other co‑existing conditions. This position will manage access into SUD services; use the Electronic Health Record / Avatar and ARMS. This position requires working with a team of managers and counselors to implement, maintain and evaluate relevant, applicable and evidence‑based approaches, and provide consistent support for participants’ successful entry into treatment services.

Specific Duties and Responsibilities

• This position will support the Encompass Substance Use Disorder facilities in Santa Cruz and Watsonville
• Providing screening, assessment, and intake using ASAM ALOC
• Oversee referral flow and all access processes into SUD services
• Respond to and document program and participant issues in a clear and timely manner
• Perform administrative and clerical duties necessary to the position
• Provide health and Medi‑Cal outreach, information, referral, eligibility, access assistance, planning and indirect coordination activities.
• Perform outreach activities related to intake services for Encompass SUD programs as needed
• Provide support and redirection to participants as needed
• Provide transportation to intake appointment and other necessary coordinated services
• Screen and assess individuals that are currently incarcerated

Qualifications

• Experience working with co‑existing conditions (SUD and Mental Health)
• Experience performing assessments, writing clinical summaries and treatment plans
• Demonstrated skills and understanding of effective treatment of addiction and recovery
• Bilingual (English/Spanish) required
• In depth understanding of the ASAM assessment and corresponding Level of Care
• Commitment to the goal of empowerment of low‑income, incarcerated persons from diverse backgrounds
• Background and understanding of trauma informed care preferred
• Background and understanding of Motivational Interviewing preferred
• Computer literate in the following software preferred (training available): Microsoft Word, Outlook, Avatar, ARMS, Excel
• Demonstrated ability to organize and prioritize activities
• Demonstrated problem‑solving, conflict resolution and crisis intervention skills
• Demonstrated ability to use good judgment and decision‑making
• Ability to work both independently and collaboratively
• Organizational ability to keep accurate records
• Demonstrated ability to maintain clear professional and personal boundaries

Wages & Benefits

• full‑time employees medical and dental insurance plan that ensures peace of mind for themselves and their families
• acupuncture and chiropractic
• 403(b) retirement plan
• 11 vacation days
• 15 additional paid holidays
• 12 sick days

About Us

At Encompass Community Services we provide our community with a wide range of services related to family & social well‑being, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 50 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.