Bilingual Intake Specialist — Remote, Growth Path

Mindset; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote first policy

Advancement opportunities

Autonomy with responsibility

Collaborative team culture

Job summary

Mindset Care, Inc. is seeking an Intake Specialist to assess client needs and determine eligibility for SSDI/SSI support. You will collect confidential information, explain available services, and coordinate with the team to ensure smooth service delivery.

The role requires bilingual English/Spanish communication, strong organizational skills, and the ability to thrive in a remote, fast-paced environment. A high school diploma is required, with remote-friendly scheduling and growth opportunities

Qualifications

• Proven experience as an intake specialist or in a similar role.
• Excellent verbal and written communication in English and Spanish.
• Ability to manage a fast-paced work environment.
• Strong interpersonal skills and a friendly demeanor.
• Proficiency in Google Workspace.
• Ability to multitask and prioritize tasks effectively.
• Reliable internet connection for remote work.

Responsibilities

• Conduct initial assessments of clients to determine needs and eligibility.
• Collect and document client information accurately and confidentially.
• Communicate effectively with clients to explain services, answer questions, and provide support.
• Coordinate with team members to ensure seamless service delivery.
• Maintain accurate records of client interactions and services provided.
• Participate in team meetings and training as required.

Skills

Bilingual EN/ES

Google Workspace

Communication skills

Multitasking

Remote work readiness

Education

High school diploma

Tools

Google Workspace

Job description

Mindset Care, Inc. is seeking an Intake Specialist to assess client needs and determine eligibility for SSDI/SSI support. You will collect confidential information, explain available services, and coordinate with the team to ensure smooth service delivery.

The role requires bilingual English/Spanish communication, strong organizational skills, and the ability to thrive in a remote, fast-paced environment. A high school diploma is required, with remote-friendly scheduling and growth opportunities