Bilingual Intake Specialist

Lutheran Child & Family Services of IN and Northern KY; Indianapolis (IN); On-site; Full time

Job summary

An established industry player is seeking an Intake Specialist for their INSPIRE program. This role is ideal for someone passionate about helping others, engaging with the community, and empowering individuals and families. As the welcoming face of the program, you will guide clients through the enrollment process, maintain client records, and collaborate with team members to achieve program goals. Join a supportive, mission-driven team that values your contributions and offers opportunities for growth while making a meaningful impact in the community. If you're ready to inspire and make a difference, this position is perfect for you!

Benefits

Supportive Team Environment

Opportunities for Growth

Community Impact

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and accuracy in paperwork and data entry.

Responsibilities

• Engage with community partners to identify potential program participants.
• Assist clients through the enrollment process and maintain accurate records.
• Support outreach initiatives and lead social media efforts.

Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Data Entry

Bilingual (Spanish)

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

ETO Database

Job description

Position Title: Intake Specialist

Organization: Lutheran Child and Family Services

Location: Indianapolis, IN, 46219

Pay Scale: Starting at $22/hour

Join Our Team as an Intake Specialist for the INSPIRE Program!

Are you passionate about helping others and making a real impact in your community? Do you thrive on connecting with people and guiding them toward opportunities for success? If so, we want YOU to be a part of our mission at LCFS!

As an Intake Specialist, you'll be the welcoming face of the INSPIRE program, enrolling clients and ensuring they have access to the resources and support they need to thrive. This role is perfect for someone who enjoys engaging with the community, coordinating services, and playing a key role in empowering individuals and families.

What You'll Do:

1. Be a Connector: Engage with community partners and events to identify potential program participants.
2. Be a Guide: Assist clients through the enrollment process, from initial contact to intake completion.
3. Be a Support System: Help schedule service plans, workshops, and training opportunities to promote success.
4. Be a Data Pro: Maintain accurate client records in our program database (ETO).
5. Be a Team Player: Work closely with our Family Success Coaches and Program Coordinator to support program goals.
6. Be a Community Champion: Assist with outreach initiatives and lead our social media efforts to expand awareness.

What You Bring to the Table:

• Strong communication and interpersonal skills—you're a natural at building connections!
• Attention to detail and accuracy when handling paperwork and data entry.
• Proficiency in Microsoft Word, Excel & Outlook.
• Bilingual (Spanish) candidates highly preferred!
• A passion for making a difference in people’s lives.

What You Need to Apply:

• High school diploma or equivalent.
• A valid Indiana Driver’s License and a clean driving record.
• Ability to pass a background check and maintain a drug-free workplace.

Why You’ll Love Working With Us:

• A supportive and mission-driven team that values your contributions.
• Opportunities to grow and expand your skills.
• The chance to impact lives and strengthen our community.

Ready to Inspire? Apply today and be part of something amazing!

The functions & tasks listed in this document are not meant to be all-encompassing or a complete list of duties, but rather an overview of primary functions.

Drug screen, TB test, and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all LCFS employees.