Bilingual Intake, Associate

National Medical Supply, Inc.; Highlands Ranch (CO); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

401K with match

Paid Time off

Paid Holidays

Job summary

National Medical Supply, Inc. is seeking a Full Time role in Highlands Ranch, CO to process referrals and intake information. You will perform duties in accordance with assigned responsibilities and organizational policies.

Responsibilities include receiving referrals, communicating status, routing referrals, maintaining records, tracking progress, supporting conversion, and ensuring timely processing, with adherence to Medicare/Medicaid requirements and company standards.

Qualifications

• Administrative experience preferred.
• 1-2 years of customer service experience.
• Knowledge of ICD-10 and HCPCS coding and medical terminology.

Responsibilities

• Receive referrals
• Communicate status
• Route referrals
• Maintain records
• Track progress
• Support conversion
• Ensure timely processing

Skills

Administrative experience

Customer service

ICD-10/HCPCS knowledge

Medical terminology

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Highlands Ranch, CO, US

Salary Range: $24.00 To $26.00 Hourly

Position Summary

Processes referrals and intake information. Performs duties in accordance with assigned responsibilities and organizational policies.

Core Responsibilities

Receive referrals

• Communicate status
• Route referrals
• Maintain records
• Track progress
• Support conversion
• Ensure timely processing

Compliance Responsibilities

• Follow company policies, Medicare/Medicaid requirements, and accreditation standards
• Complete required training, competency assessments, and ongoing education based on role responsibilities
• Ensure accuracy, completeness, and timeliness of documentation
• Report concerns, errors, or compliance issues through established channels without fear of retaliation
• Report patient/customer concerns or complaints and support resolution in accordance with company processes
• Participate in audits, monitoring, and performance improvement activities
• Support adherence to organizational policies and regulatory requirements in daily work

Minimum Qualifications

• Administrative experience preferred
• 1-2 years of customer service experience
• Knowledge of ICD-10 and HCPCS coding and medical terminology
• Ability to use required systems, applications, and technology to perform job responsibilities
• Meets and maintains qualifications required for the position

NMS offers benefits to qualifying employees. Benefits include:

• 401K with match
• Paid Time off
• Paid Holidays

EEO Statement

National Medical Supply, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

ADA / Reasonable Accommodation Language

We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please contact Human Resources at [e-mail]