Bilingual Insurance & Financial Services Associate

State Farm Agent; Waukegan (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Paid time off (vacation and personal/s

ick days)

Health benefits

Valuable career-building experience

Job summary

State Farm Insurance Agent Manuel Torres is hiring an Insurance and Account Representative to deliver exceptional client experiences within a busy agency. You will resolve inquiries, coordinate with the team, and anticipate community needs while supporting growth and service quality in the Chicago land area.

We seek a customer-focused, empathetic teammate with strong communication skills who can contribute to ongoing service excellence and business development.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Communication

Relationship building

Proactive problem-solving

Job description

State Farm Insurance Agent Manuel Torres is hiring an Insurance and Account Representative to deliver exceptional client experiences within a busy agency. You will resolve inquiries, coordinate with the team, and anticipate community needs while supporting growth and service quality in the Chicago land area.

We seek a customer-focused, empathetic teammate with strong communication skills who can contribute to ongoing service excellence and business development.