Bilingual Insurance Customer Service Specialist

Protectedbyamie; Torrington (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Torrington, CT is seeking a Customer Service Representative to enhance customer experiences and resolve inquiries. The role involves assisting customers with policy questions and claims, requiring strong communication and multitasking abilities. Bilingual candidates in English and Spanish are preferred. Competitive salary ranging from $45,000 to $60,000 is offered, along with opportunities for career advancement and paid time off.

Qualifications

• Strong communication and interpersonal skills are essential.
• Bilingual in English and Spanish is preferred.
• Detail-oriented and capable of multitasking.
• Previous customer service experience is desirable.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers in English and Spanish with policy questions.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Bilingual in English and Spanish

Detail-oriented

Multitasking ability

Customer service experience

Job description

A local insurance agency in Torrington, CT is seeking a Customer Service Representative to enhance customer experiences and resolve inquiries. The role involves assisting customers with policy questions and claims, requiring strong communication and multitasking abilities. Bilingual candidates in English and Spanish are preferred. Competitive salary ranging from $45,000 to $60,000 is offered, along with opportunities for career advancement and paid time off.