Bilingual Personal & Commercial Insurance Service Specialist

National Association of Professional Allstate Agents, Inc.; Norwalk (CT); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Signing bonus

Training & development

Job summary

An independent insurance agency in Norwalk, CT, is seeking a bilingual Personal & Commercial Lines Customer Service Representative. The role involves maintaining customer relationships and handling inquiries with professionalism. Candidates should have a Bachelor's degree and a minimum of two years of related experience. Compensation is competitive, with various benefits including health insurance and a signing bonus.

Qualifications

• Minimum of two years personal and commercial lines insurance account management experience.
• Strong knowledge of insurance products, rating, underwriting, and operations.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries about insurance policies and claims.
• Pre-qualify prospects and present policy options.
• Maintain records of customer transactions and interactions.

Skills

Customer focus

Strong phone manner

Detail-oriented

Time management

Problem-solving

Education

Bachelor's Degree or comparable work experience

Tools

Agency management systems

Job description

An independent insurance agency in Norwalk, CT, is seeking a bilingual Personal & Commercial Lines Customer Service Representative. The role involves maintaining customer relationships and handling inquiries with professionalism. Candidates should have a Bachelor's degree and a minimum of two years of related experience. Compensation is competitive, with various benefits including health insurance and a signing bonus.