Bilingual Insurance & Customer Service Pro

David Rodriguez Ins Agcy Inc; Van Alstyne (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

David Rodriguez - State Farm Agent in Van Alstyne, TX is seeking a friendly bilingual multiline representative to help clients protect what matters most. You will listen to needs, explain options, and guide customers to solutions.

This role emphasizes serving the community, building relationships, and collaborating with team members to deliver consistent service and support across product lines.

Qualifications

• Bilingual communication in English and Spanish is required.
• Experience in customer service or business support is preferred.
• Must be able to obtain state insurance licenses.
• Strong organizational and detail-oriented abilities.
• Able to adapt in a fast-paced environment.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across lines.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Bilingual English/Spanish

Customer service

Relationship building

Attention to detail

Organization skills

Licensing readiness

Job description

David Rodriguez - State Farm Agent in Van Alstyne, TX is seeking a friendly bilingual multiline representative to help clients protect what matters most. You will listen to needs, explain options, and guide customers to solutions.

This role emphasizes serving the community, building relationships, and collaborating with team members to deliver consistent service and support across product lines.