Bilingual Insurance & Customer Care Specialist

Jo Barsh; Florida; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Dental insurance

Paid time off

Training & development

Vision insurance

Job summary

Jo Barsh - State Farm Agent in Ocoee, FL is seeking a Multiline Representative to help customers protect what matters most. The role emphasizes listening to needs, providing product information, and building trusted relationships within the community.

The ideal candidate is bilingual in Spanish, organized, and able to thrive in a fast-paced environment while supporting office operations and local marketing efforts.

Qualifications

• Bi-lingual Spanish speaking is required or highly preferred.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Bi-lingual Spanish speaking

Strong organizational abilities

Fast-paced environment

Insurance/customer service experience

Job description

Jo Barsh - State Farm Agent in Ocoee, FL is seeking a Multiline Representative to help customers protect what matters most. The role emphasizes listening to needs, providing product information, and building trusted relationships within the community.

The ideal candidate is bilingual in Spanish, organized, and able to thrive in a fast-paced environment while supporting office operations and local marketing efforts.