Bilingual Insurance CSR: Customer Care, Growth & Training

Ericlamas; Lomita (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Retirement Plan with Match

Paid time off

Training & development

Job summary

Ericlamas - State Farm Agent in Lomita seeks a Customer Service Representative to provide exceptional customer experiences. Your role will involve answering inquiries, assisting with policy updates, and processing claims.

The ideal candidate will be detail-oriented, bilingual in Spanish, and skilled in communication. We look forward to training and developing a motivated individual seeking internal growth opportunities in a supportive agency environment.

Qualifications

• Bilingual Spanish required.
• Strong communication and interpersonal skills needed.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Bilingual Spanish

Communication skills

Interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Ericlamas - State Farm Agent in Lomita seeks a Customer Service Representative to provide exceptional customer experiences. Your role will involve answering inquiries, assisting with policy updates, and processing claims.

The ideal candidate will be detail-oriented, bilingual in Spanish, and skilled in communication. We look forward to training and developing a motivated individual seeking internal growth opportunities in a supportive agency environment.