Bilingual Insurance CSR - Client Care & Growth

Eshapatel

Glendale Heights (IL)

On-site

USD 35,000 - 45,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Job summary

Eshapatel in Glendale Heights, Illinois, is seeking a Customer Service Representative to enhance customer experiences at our insurance agency. The role involves answering inquiries, assisting with policy changes, and processing claims while maintaining accurate records. Candidates should have strong communication skills and preferably prior experience in customer service.

Bilingual skills in Hindi, Gujarati, or Spanish are required, along with a Property and Casualty license. This position offers opportunities for internal growth and a supportive team environment.

Qualifications

Previous customer service experience preferred.
Strong communication and interpersonal skills.
Ability to multitask and pay attention to detail.

Responsibilities

Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Hindi/Gujarati/Spanish

Education

Property and Casualty license

Life and Health license

Job description

Bilingual skills in Hindi, Gujarati, or Spanish are required, along with a Property and Casualty license. This position offers opportunities for internal growth and a supportive team environment.

Get your free, confidential resume review.

or drag and drop your file here.