Bilingual Insurance Account Associate — Growth & Benefits

Josh Ross Insurance; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Joshua Ross - State Farm Agent in Charlotte, NC is seeking an Account Associate to support daily operations, manage customer accounts, assist with policy changes, and help drive community outreach. This full-time role emphasizes customer service, organization, and teamwork.

You will coordinate with underwriters, process claims, and promote relevant products and services while advancing your career within a supportive agency environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Insurance experience

Job description

Joshua Ross - State Farm Agent in Charlotte, NC is seeking an Account Associate to support daily operations, manage customer accounts, assist with policy changes, and help drive community outreach. This full-time role emphasizes customer service, organization, and teamwork.

You will coordinate with underwriters, process claims, and promote relevant products and services while advancing your career within a supportive agency environment.