Bilingual Installer Service Specialist - Auto Parts

O'Reilly Auto Parts; Springfield (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Springfield, Illinois, is seeking an Installer Service Specialist to service professional customers through the store's installer counter. The role involves overseeing delivery specialists, ensuring timely order deliveries, and maintaining delivery vehicles. Key qualifications include a strong background in mechanics and above average communication skills. The position encourages bilingual candidates, especially those fluent in Spanish, and offers competitive wages and various benefits including a stock purchase plan and medical insurance.

Qualifications

• Strong background in mechanics is required.
• Above average communication skills are essential.
• Hands-on knowledge of automotive repairs is desired.
• ASE Certification would be a plus.
• Fluency in Spanish is highly desired.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take customer orders over the phone and online.
• Service and maintain delivery vehicles according to company standards.
• Ensure vehicle inspections are completed accurately.
• Provide superior service to professional customers.
• Audit customer returns for warranty abuse.

Skills

Strong background in mechanics

Above average communication skills

Hands-on knowledge of automotive repairs

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

O'Reilly Auto Parts in Springfield, Illinois, is seeking an Installer Service Specialist to service professional customers through the store's installer counter. The role involves overseeing delivery specialists, ensuring timely order deliveries, and maintaining delivery vehicles. Key qualifications include a strong background in mechanics and above average communication skills. The position encourages bilingual candidates, especially those fluent in Spanish, and offers competitive wages and various benefits including a stock purchase plan and medical insurance.