Bilingual Inside Sales Representative (636)

ABC Supply; Middle River (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Disability insurance

Life insurance

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. Inside Sales Associates provide expert service to help customers purchase roofing, siding, and window products in Maryland.

Responsibilities include determining customer needs, following a product checklist, answering phones and entering orders, accepting payments, and coordinating pickups and deliveries. 1–2 years of roofing/siding/windows experience preferred; bilingual Spanish/English a plus.

Qualifications

• 1-2 years of roofing, siding, and windows experience preferred.

Responsibilities

• Determine customers’ needs and recommend appropriate products and solutions.
• Follow a product/supply checklist for each customer’s job and upsell additional products.
• Answer phones and enter sales orders.
• Accept payments and apply to customer accounts.
• Coordinate customer pickups with the warehouse.
• Follow up on deliveries to ensure on-time arrival and accuracy.
• Reorder products to keep shelves stocked.
• Address and resolve service concerns as they arise.

Skills

Roofing/siding/windows knowledge

Job description

ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today!ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.Specific duties may include:Determining customers’ needs and recommending appropriate products and solutionsFollowing a product/supply checklist for each customer’s job and up-selling additional products and suppliesAnswering telephones and entering sales ordersAccepting payment and applying it to the appropriate customer accountCoordinating customer pick ups with the warehouseFollowing up on deliveries to ensure materials arrived on time with all items accounted forReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseSpecific qualifications include:1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)Excellent communication and interpersonal skillsEffective time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service-orientedBilingual speaking in Spanish/English is requiredBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysPay Rate Information:$20–25/hr. Based on experience and qualifications.Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.