Bilingual Inside Sales Representative

AutoZone; Elk Grove (CA); On-site; USD 105,000 - 150,000; Full time

Job summary

ALLDATA, an AutoZone company, is seeking a Bilingual Inside Sales Manager in Elk Grove, CA to engage auto shop owners by phone and analyze business needs. You will tailor ALLDATA solutions to improve efficiency, workflow, and profitability.

You will plan, execute, and manage strategic sales within your territory, collaborating with account management, product, and marketing teams to drive growth and customer satisfaction. Strong tele sales ability is essential.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 1–5 years of proven direct sales success; automotive industry experience preferred.
• Bilingual in English and Spanish required.
• Demonstrated tele sales acumen, including phone-based prospecting, objections handling, listening skills, and closing techniques.
• Ability to type at least 30 words per minute.
• Experience using CRM systems; Microsoft Dynamics preferred.

Responsibilities

• Build, maintain, and expand a strong customer base within the assigned territory.
• Consistently achieve and exceed monthly territory sales goals.
• Install ALLDATA products and deliver virtual training across all product lines.
• Leverage existing ALLDATA customers to drive additional territory growth and product adoption.
• Apply a consultative sales approach, including prospecting, discovery, solution presentation, and closing.
• Deliver exceptional customer service by resolving issues promptly and ensuring satisfaction.
• Support customer satisfaction and retention initiatives by meeting key performance metrics.
• Provide management with insights on industry trends and competitive activity within the territory.
• Participate in occasional evening and weekend events, including local trade shows and partner activities.
• Work Saturdays when business or sales demands require it.
• Reporting in Elk Grove, CA Office Monday - Friday.
• Build and nurture relationships with strategic distribution partners.
• Communicate and reinforce ALLDATA’s value propositions in every interaction.
• This position does not include supervisory responsibilities.

Skills

Bilingual English/Spanish

Sales Experience

TeleSales

CRM Experience

MS Office

Prospecting

Territory Management

Education

High School Diploma

College Degree Preferred

Tools

Microsoft Dynamics

Teams

CRM Systems

Microsoft Office Suite

Job description

100% on-site role in Elk Grove, CA; No remote capabilities

Position Summary:

Are you ready to leverage your sales expertise with one of the automotive industry’s most innovative technology leaders? ALLDATA - an AutoZone company is the premier enterprise technology provider for the automotive repair sector. Our integrated platform delivers the industry’s most trusted OEM repair information, advanced diagnostics, and comprehensive shop management solutions. From independent repair shops to national service chains, we empower our customers with the tools they need to operate efficiently, accurately, and profitably.

Your Role:

As an ALLDATA Bilingual Business Solutions Manager (Inside Sales), you will engage directly with owners of automotive mechanical and collision repair shops by phone. Your mission is to understand each shop’s unique operational challenges through a thorough business needs analysis, then recommend a tailored suite of ALLDATA solutions designed to enhance efficiency, strengthen workflow, and improve overall financial performance.

What You’ll Do:

As an ALLDATA Bilingual Business Solutions Manager, you will plan, execute, and manage the strategic sales activities needed to drive success within your assigned territory. You’ll work closely with internal partners, including account management, product development, and marketing, to ensure a coordinated, customer‑focused approach. This role rewards strong performance, and Business Solutions Managers who consistently excel enjoy significant earning potential.

Position Summary:

The ALLDATA Bilingual Business Solutions Manager / Inside Sales Representative is responsible for planning, executing, and managing the sales activities required to drive success within an assigned territory. This role focuses on partnering with a diverse range of mechanical and collision repair customers, understanding their operational needs, and aligning them with ALLDATA’s suite of software solutions. You will navigate complex sales processes, apply established policies and procedures, and collaborate closely with cross‑functional teams to deliver seamless customer experience and maximize territory performance.

Position Responsibilities - Other duties may be assigned:

• Build, maintain, and expand a strong customer base within your assigned territory.

• Consistently achieve and exceed monthly territory sales goals.

• Install ALLDATA products and deliver virtual training across all product lines.

• Leverage existing ALLDATA customers to drive additional territory growth and product adoption.

• Apply a consultative sales approach, including prospecting, discovery, solution presentation, and closing.

• Deliver exceptional customer service by resolving issues promptly and ensuring complete customer satisfaction.

• Support customer satisfaction and retention initiatives by meeting key performance metrics.

• Provide management with insights on industry trends and competitive activity within the territory.

• Participate in occasional evening and weekend events, including local trade shows, customer engagements, and partner activities.

• Work Saturdays when business or sales demands require it.

• Reporting in Elk Grove, CA Office Monday - Friday

• Build and nurture relationships with strategic distribution partners.

• Communicate and reinforce ALLDATA’s unique value propositions in every customer interaction.

• This position does not include supervisory responsibilities.

Position Requirements

• High school diploma or equivalent (GED) required; college degree preferred.

• One to five years of proven direct sales success; automotive industry experience preferred.

• Bilingual in English and Spanish required

• Demonstrated track record of driving sales growth and managing a territory independently.

• Demonstrated tele sales acumen, including effective phone-based prospecting, objection handling, listening skills, and closing techniques.

• Ability to type at least 30 words per minute.

• Experience using online meeting platforms (TEAMS preferred).

• Experience working with CRM systems; Microsoft Dynamics preferred.

• Intermediate to advanced computer proficiency.

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

• Skilled in using common internet browsers such as Internet Explorer, Firefox, Chrome, and Safari.

• 65 prospecting calls to prospects and existing customers

• Create 3 new opportunities, conduct 2 virtual product demos, and 2 hours talk time daily.

• Ability to travel within assigned markets up to once per fiscal year.

• Ability to perform job duties that may include standing or sitting for extended periods, with occasional light lifting (typically under 8 pounds).

The Total Targeted Compensation (TTC) is $125,000 at 100% quota attainment annually, which includes a $50,000 base salary with uncapped commission for exceptional earning potential, giving high performers the ability to earn well beyond that. ALLDATA is deeply committed to diversity, equity, and inclusion, and we take pride in fostering a workplace where everyone can thrive.