Bilingual Inside Sales Rep — English/Spanish

Richelieu Hardware Ltd; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock purchase

Paid vacation

Company discount

Job summary

Richelieu Hardware Ltd. in Houston, TX is seeking a Telemarketing Inside Sales Representative to drive local sales from an inside office role. You will contact customers by phone, place orders, and prepare quotes, collaborating with field teams to deliver solutions.

The ideal candidate has telemarketing or customer service experience, knowledge of wood products, and proficiency with Word, Excel, and Outlook. The role is Monday–Friday, day shift, with competitive benefits and room for growth.

Qualifications

• Prior telemarketing, inside sales, or customer service experience.
• Past experience with wood, woodworking, panels, and/or boards is a strong plus.
• Prior architectural or interior hardware experience is helpful but not required.
• Developed customer service, problem-solving, and project management skills.
• Team-oriented, shows initiative.
• Strong sense of drive and creativity.
• Experience using Word, Excel, and basic Outlook systems; AS400 is helpful.
• Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks.

Responsibilities

• Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes.
• Work closely with outside sales representatives with customer orders and quotes.
• Research product solutions for customers to solve field-project issues.
• Hours of operation are Monday to Friday, day shift only.

Skills

Telemarketing experience

Inside sales

Customer service

Wood product knowledge

Team player

Initiative

Problem solving

Drive and creativity

MS Office (Word, Excel, Outlook)

AS400 experience

Tools

Word

Excel

Outlook

AS400

Job description

Richelieu Hardware Ltd. in Houston, TX is seeking a Telemarketing Inside Sales Representative to drive local sales from an inside office role. You will contact customers by phone, place orders, and prepare quotes, collaborating with field teams to deliver solutions.

The ideal candidate has telemarketing or customer service experience, knowledge of wood products, and proficiency with Word, Excel, and Outlook. The role is Monday–Friday, day shift, with competitive benefits and room for growth.