Bilingual Inside Sales & Order Coordinator

Triup, Inc.; Irving (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Triup, Inc. in Irving, Texas seeks a bilingual Inside Sales Representative to coordinate orders, maintain relationships with customers and suppliers, and support day-to-day sales operations in a fast-paced environment.

The ideal candidate will be detail-oriented, organized, and capable of handling multiple tasks while delivering excellent internal and external customer service. Proficiency in Japanese and English is required, with an associate degree or equivalent experience and strong office

Qualifications

• Valid authorization to work in the United States without current or future visa sponsorship.
• Business-level proficiency in both Japanese and English (spoken and written).
• Associate degree, completion of at least two years of college coursework, or an equivalent combination of education and related work experience.
• Previous customer service, sales support, administrative, or inside sales experience is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills with strong attention to detail.
• Comfortable working with numbers and performing basic mathematical calculations.
• Logical problem-solving and analytical abilities.
• Ability to prepare business documents, reports, and correspondence.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Experience with ERP systems or EDI processing is a plus.
• Ability to manage multiple priorities in a fast-paced business environment.

Responsibilities

• Provide professional customer service by responding to customer inquiries via phone and email.
• Process customer orders, quotations, sales orders, and invoices accurately and in a timely manner.
• Coordinate with customers, vendors, and internal departments regarding order status, deliveries, and product-related inquiries.
• Enter and maintain accurate information in the company's ERP/operating system.
• Review Electronic Data Interchange (EDI) transactions and take appropriate follow-up actions.
• Monitor customer purchase orders and ensure open orders and backlogs are properly maintained.
• Prepare and maintain sales, shipping, inventory, and other operational reports.
• Support month-end closing activities related to sales operations.
• Review sales documentation and invoices for accuracy and completeness.
• Work closely with purchasing, logistics, accounting, and other internal departments to ensure smooth business operations.
• Assist with general administrative duties and other projects as assigned.

Skills

Japanese

English

Education

Associate degree / 2 years of college

Tools

Excel

Word

Outlook

ERP systems

EDI processing

Job description

Triup, Inc. in Irving, Texas seeks a bilingual Inside Sales Representative to coordinate orders, maintain relationships with customers and suppliers, and support day-to-day sales operations in a fast-paced environment.

The ideal candidate will be detail-oriented, organized, and capable of handling multiple tasks while delivering excellent internal and external customer service. Proficiency in Japanese and English is required, with an associate degree or equivalent experience and strong office