Bilingual Inside Sales & Customer Service Associate

Classic Metals Suppliers, Corp.

Tampa (FL)

Hybrid

USD 42,000 - 65,000

Full time

3 days ago
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Benefits offered by this job

Health, dental, and vision insurance
Employee Assistance Program (EAP)
Paid time off and holidays.
On-the-job training

Job summary

Classic Metals Supplier seeks a motivated Bilingual Inside Sales & Customer Service Representative to join our Tampa team. You will manage inbound/outbound sales, nurture client relationships, and deliver exceptional support in English and Spanish in a fast-paced hybrid environment.

You will handle inquiries, process orders, provide product knowledge, and collaborate with marketing on promotions to drive revenue and customer satisfaction.

Qualifications

  • Fluent in both English and Spanish.
  • Proven experience in inside sales and customer service.
  • Ability to multitask, prioritize, and manage time effectively.
  • Proficient in Microsoft Office Suite and CRM software.

Responsibilities

  • Proactively reach out to leads and customers via phone, email, and CRM tools.
  • Identify customer needs and recommend appropriate products or services.
  • Prepare and deliver quotes, follow up on proposals, and close sales.
  • Maintain accurate records of sales activities and customer interactions in the CRM system.
  • Meet or exceed monthly sales targets.
  • Travel to or assist at other company warehouse locations as needed.
  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Resolve product or service issues and follow up to ensure satisfaction.

Skills

Bilingual (English/Spanish)
Inside Sales
Customer Service
MS Office Proficiency

Education

High school diploma or equivalent

Tools

CRM software
Microsoft Office Suite

Job description

Classic Metals Supplier seeks a motivated Bilingual Inside Sales & Customer Service Representative to join our Tampa team. You will manage inbound/outbound sales, nurture client relationships, and deliver exceptional support in English and Spanish in a fast-paced hybrid environment.

You will handle inquiries, process orders, provide product knowledge, and collaborate with marketing on promotions to drive revenue and customer satisfaction.

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