Bilingual Inside Sales & Customer Service Associate

Classic Metals Suppliers, Corp.; Tampa (FL); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee Assistance Program (EAP)

Paid time off and holidays.

On-the-job training

Job summary

Classic Metals Supplier seeks a motivated Bilingual Inside Sales & Customer Service Representative to join our Tampa team. You will manage inbound/outbound sales, nurture client relationships, and deliver exceptional support in English and Spanish in a fast-paced hybrid environment.

You will handle inquiries, process orders, provide product knowledge, and collaborate with marketing on promotions to drive revenue and customer satisfaction.

Qualifications

• Fluent in both English and Spanish.
• Proven experience in inside sales and customer service.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient in Microsoft Office Suite and CRM software.

Responsibilities

• Proactively reach out to leads and customers via phone, email, and CRM tools.
• Identify customer needs and recommend appropriate products or services.
• Prepare and deliver quotes, follow up on proposals, and close sales.
• Maintain accurate records of sales activities and customer interactions in the CRM system.
• Meet or exceed monthly sales targets.
• Travel to or assist at other company warehouse locations as needed.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Resolve product or service issues and follow up to ensure satisfaction.

Skills

Bilingual (English/Spanish)

Inside Sales

Customer Service

MS Office Proficiency

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office Suite

Job description

Classic Metals Supplier seeks a motivated Bilingual Inside Sales & Customer Service Representative to join our Tampa team. You will manage inbound/outbound sales, nurture client relationships, and deliver exceptional support in English and Spanish in a fast-paced hybrid environment.

You will handle inquiries, process orders, provide product knowledge, and collaborate with marketing on promotions to drive revenue and customer satisfaction.