Bilingual Housing & FHA Support Representative

Contact Government Services, LLC; Albuquerque (NM); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

A government contract support firm in Albuquerque seeks a Bilingual Customer Service Representative to provide customer support for a Federal agency. The role requires fluency in English and Spanish, a high school diploma, and two years of customer service experience. Responsibilities include answering inquiries about housing and FHA mortgages and documenting communications. The company offers benefits such as health insurance, 401k, and paid time off, with a competitive salary range of $40,000 - $45,000 annually.

Qualifications

• Bilingual and fully fluent in English and Spanish.
• Minimum of two years of customer service experience.
• Ability to obtain a Public Trust Security clearance.

Responsibilities

• Respond to calls and emails regarding housing and FHA mortgages.
• Utilize a knowledge base to assist customers.
• Document communications in the database.

Skills

Bilingual in English and Spanish

Customer service skills

Strong written and verbal communication

Dependability and time management

Education

High School diploma or GED

Job description

A government contract support firm in Albuquerque seeks a Bilingual Customer Service Representative to provide customer support for a Federal agency. The role requires fluency in English and Spanish, a high school diploma, and two years of customer service experience. Responsibilities include answering inquiries about housing and FHA mortgages and documenting communications. The company offers benefits such as health insurance, 401k, and paid time off, with a competitive salary range of $40,000 - $45,000 annually.