Bilingual Housing Case Manager — Social Services

SOUTHERN ARIZONA AIDS FOUNDATION; Tucson (AZ); On-site; USD 27,000 - 32,000; Full time

Job summary

SOUTHERN ARIZONA AIDS FOUNDATION in Tucson, AZ is seeking a Bilingual Housing Case Manager to provide comprehensive housing and case management services for chronically homeless individuals and families living with HIV/AIDS who receive housing through SAAF’s programs. This is a full-time, non-exempt position based at the Park Avenue location and reports to the Housing Program Manager.

Duties include initial needs assessments, developing individualized service plans, coordinating services,

Qualifications

• Bachelor’s degree in social services, education, health, or related field.
• Must have access to reliable transportation and valid Arizona Driver’s License.
• Proficiency with Microsoft Office.
• Effective oral and written communication skills.
• Proficiency with database systems.
• Strong organizational skills.
• Capable of problem solving and working independently.
• Bilingual (English/Spanish).
• Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF).

Responsibilities

• Provide a range of client-centered services to support chronically homeless persons, chronically homeless families, and persons living with HIV/AIDS in obtaining or maintaining housing through SAAF’s Housing Programs.
• Initial assessment of service needs including Self-Sufficiency Matrix.
• Complete the Housing Prioritization Tool with clients assessing for housing.
• Development of a comprehensive, individualized service plan.
• Coordination of services required to implement the plan.
• Client monitoring to assess the efficacy of the plan.
• Periodic re-evaluation and adaptation of the plan as necessary.
• Client-specific advocacy and/or review of utilization of services.
• Assist clients with obtaining employment and other sources of earned income.
• Complete housing application process for potential housing program participants including assessment of service needs utilizing the SAAF Self-Sufficiency Matrix.
• In collaboration with the participant, develop a housing service plan, which outlines goals that address transition needs for potential housing program participants and long-term housing stability needs of housing program participants in their residence.
• Support housing program participants in meeting identified needs.
• Actively participate in weekly housing meetings. Coordinate priority list and move-in activities with SAAF Property Management.
• Conduct home visits to assess and support client and/or identify unmet needs and institutional visits as applicable.
• Attend and participate in treatment team meetings with medical providers and network with other agency and community service providers to secure appropriate, quality services for agency clients. Monitor and note medication adherence and treatment compliance.
• Ensure housing participants understand their tenancy/participation agreements, their rights and obligations as participants, and their SAAF client rights and responsibilities.
• Maintain timely and accurate documentation of all client contact.
• Serve as member of Care Services Department, working in close coordination with the case management and housing teams.
• Attend agency staff meetings.
• Comply with SAAF employment and quality assurance policies and procedures.

Job description

SOUTHERN ARIZONA AIDS FOUNDATION in Tucson, AZ is seeking a Bilingual Housing Case Manager to provide comprehensive housing and case management services for chronically homeless individuals and families living with HIV/AIDS who receive housing through SAAF’s programs. This is a full-time, non-exempt position based at the Park Avenue location and reports to the Housing Program Manager.

Duties include initial needs assessments, developing individualized service plans, coordinating services,