Bilingual Hospitality Sales Coordinator

Casa Costera Apartments by Marriott; Carolina (PR); On-site; USD 34,000 - 48,000; Full time

Job summary

Casa Costera Apartments by Marriott is seeking a Sales Coordinator to support the sales team in a busy hotel environment. You will handle administrative tasks, client communications, and scheduling, ensuring smooth operations across front-desk and sales staff.

The ideal candidate has hospitality experience, strong Microsoft Office skills, and fluency in Spanish and English. This role offers growth within a dynamic hospitality team and a commitment to delivering exceptional guest experiences.

Qualifications

• Hospitality experience in guest services, reservations, or sales.
• Proficient in Microsoft Word, Outlook, Excel, and PowerPoint.
• Strong communication and interpersonal skills with a customer-focused approach.
• Bilingual in Spanish and English to serve diverse clients.
• Excellent organizational and time management abilities.

Responsibilities

• Answer phones and emails; follow up with group and corporate clients.
• Book groups; manage correspondence and check-in weekday morning groups.
• Maintain master events schedule and document events.
• Develop and manage sales databases.
• Support office operations and the sales team.
• Welcome guests to the sales office and address inquiries.
• Provide support for reports and presentations.
• Coordinate credit card authorizations, rooming lists, and group arrival details.
• Research potential accounts and schedule client visits.
• Prepare and type contracts; conduct site tours.
• Perform market research to identify leads.
• Send sales kits and brochures to prospects.

Skills

Bilingual Spanish & English

Communications

Organizational skills

Phone etiquette

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Casa Costera Apartments by Marriott is seeking a Sales Coordinator to support the sales team in a busy hotel environment. You will handle administrative tasks, client communications, and scheduling, ensuring smooth operations across front-desk and sales staff.

The ideal candidate has hospitality experience, strong Microsoft Office skills, and fluency in Spanish and English. This role offers growth within a dynamic hospitality team and a commitment to delivering exceptional guest experiences.