Bilingual Home Care Scheduling Coordinator

Personal Touch Home Care; New York (NY); Presencial; USD 29 000 - 34 000; Tempo integral

Resumo da oferta

Personal Touch Home Care in Brooklyn, NY is seeking a Scheduling Coordinator to manage and coordinate patient care, matching clients with caregivers, and ensuring timely, compliant services. This in-person, full-time role requires strong communication and organizational skills, with weekend availability as needed.

You will liaise with clients, families, and staff, maintain documentation, and participate in quality assurance to improve service delivery in a supportive team environment.

Qualificações

• 1 to 3 years' experience as a Home Care Coordinator.
• Proficient in written and spoken communication.
• Experience with coordinating home care services.

Responsabilidades

• Coordinate the scheduling and ongoing management of home care services.
• Match clients with appropriate caregivers based on needs and availability.
• Communicate regularly with clients, families, and clinical staff.
• Monitor service delivery and ensure continuity of care.
• Maintain accurate documentation and ensure regulatory compliance.
• Respond to client concerns and resolve issues promptly.
• Participate in quality assurance activities.
• Coordinate with patients, families and insurance contacts for scheduling and plan changes.
• Manage scheduling of patient caseload and related tasks (pre-billing, attendance, verification).
• Record accurate documentation in patient and caregiver records.

Conhecimentos

Bilingual English Mandarin

Bilingual English Spanish

Strong communication skills

Excellent customer service

Time management

Organizational skills

Adaptability

Microsoft 365

HHAeXchange

Experience as Home Care Coordinator

Multitasking

Ferramentas

Microsoft 365

Microsoft Teams

HHAeXchange

Descrição da oferta de emprego

Personal Touch Home Care in Brooklyn, NY is seeking a Scheduling Coordinator to manage and coordinate patient care, matching clients with caregivers, and ensuring timely, compliant services. This in-person, full-time role requires strong communication and organizational skills, with weekend availability as needed.

You will liaise with clients, families, and staff, maintain documentation, and participate in quality assurance to improve service delivery in a supportive team environment.