Bilingual Health Services Care Manager (Spanish) – Flexible

Mystic Valley Elder Services; Malden (MA); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Flexible scheduling

Competitive salaries

Medical insurance

Dental insurance

Vision insurance

403b plan

3 weeks vacation

3 weeks sick time

13 paid holidays

Personal hours

Free parking

Tuition reimbursement

Referral bonuses

Job summary

Mystic Valley Aging Services seeks a bilingual Health Services Care Manager (Spanish) to assess, authorize, and monitor home care services under ASAP and MassHealth programs. You will support elders to live independently in the community and manage a caseload with timely documentation.

The role requires fluency in English and Spanish, a relevant degree, and 2+ years of counseling or case management experience. Hybrid schedule, 4-day work week, and generous benefits are included.

Qualifications

• A Bachelor's degree preferred from an accredited school in Social Work, Psychology, Counseling, Human Development, Nursing, Sociology, Criminal Justice, Public Health, Public Policy, or Gerontology plus at least two years of experience in counseling, casework or case management.
• Fluent in English and Spanish.
• Excellent interpersonal skills with demonstrated ability to communicate across all levels, including staff, family and external partners
• Ability to maintain confidentiality while working with sensitive information or in sensitive situations
• Highly resourceful team player, with the ability to work effectively independently or as a team
• Private transportation required
• Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved
• Expertise in the following platforms: Microsoft 365 (Word, Outlook, Teams, Excel, and PowerPoint), Adobe Pro, Zoom and other web-based applications

Responsibilities

• Provide case management to assigned caseload while meeting AGE timelines and documentation standards
• Develop, authorize, implement and monitor a care plan within budget guidelines to meet identified need(s) during periodic reassessments by telephone, video conferencing, and by visiting the consumer in their home
• Coordinate community-based services, and ensure access to public benefits with consumers, families, caregivers, and service providers.
• Provide crisis case management prevention and intervention.
• Maintain accurate consumer information in case records and consumer services database systems in accordance with the Executive Office of Aging and Independence (AGE), MassHealth and Mystic Valley Aging Services.
• Cross collaboration with all departments for best practices
• Participate in an interdisciplinary team model and regular supervision meetings
• Attend AGE and MVAS training sessions
• On call as needed
• Consumer satisfaction
• State and MVAS quality metrics

Skills

Bilingual English/Spanish

Interpersonal skills

Flexible problem solving

Education

Bachelor's degree

Tools

Microsoft 365 (Word, Outlook, Teams, Excel, PowerPoint)

Adobe Pro

Zoom

Job description

Mystic Valley Aging Services seeks a bilingual Health Services Care Manager (Spanish) to assess, authorize, and monitor home care services under ASAP and MassHealth programs. You will support elders to live independently in the community and manage a caseload with timely documentation.

The role requires fluency in English and Spanish, a relevant degree, and 2+ years of counseling or case management experience. Hybrid schedule, 4-day work week, and generous benefits are included.