Bilingual Health Navigator - Float

legacycommunityhealth; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

PTO & Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

FSA

403(b) Match

Disability Insurance

Zero Copay Legacy Visits

Zero Copay Prescriptions

Travel Insurance

Pet Insurance

Gym Subsidy

Job summary

Legacy Community Health seeks a Health Navigator - Float to travel between Legacy clinics, support patients, and connect them with essential health services, including HIV prevention and treatment resources. In this role you will develop health education programs, use motivational interviewing, and work with a multidisciplinary team to improve patient outcomes and access to care.

Flexibility, strong communication, and bilingual English/Spanish are valued as you help patients navigate their

Qualifications

• High School Diploma or equivalent.
• 3–5 years of relevant experience.
• Bachelor's Degree in a related field preferred.
• Experience with point-of-care testing in clinical/community settings.
• Demonstrated HIV care and prevention experience.
• Experience educating diverse clients in one-on-one or group settings.
• Proficient with Electronic Health Records Systems (EHRS).
• Strong communication and customer service skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Develop and implement health education programming in one-on-one and group settings.
• Utilize motivational interviewing to support patients in health goals.
• Provide information, referrals, and assistance to improve access to services.
• Conduct point-of-care testing for HIV and other health conditions.
• Participate as a member of the interdisciplinary clinic team.
• Assess patient needs across behavioral, social, and medical factors.
• Establish referrals and resource lists to link patients to information.
• Promote patient-centered care within a primary care medical home.
• Document services in EMRs and manage patient schedules.
• Meet performance metrics related to grants and contracts.
• Travel between Legacy locations to meet community needs.

Skills

Excellent communication skills

Bilingual English/Spanish

Customer service

Motivational interviewing

Team collaboration

Strong decision making

MS Office

EHRS experience

Education

High School Diploma or equivalent

Bachelor's degree in related field

Tools

EHRS

MS Office

Job description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Location: Various Legacy Clinics

Health Navigator - Float (Job Overview)

Schedule: Monday-Friday (8AM-5PM)

At Legacy Community Health, we know that healthcare is not just about treatments; it’s about building meaningful relationships and making a difference in the lives of our community. As a Health Navigator in our Clinic Float position, you will be a vital link that helps our patients access medical care, engage with their health, and stay informed about medications for HIV prevention and treatment. This role offers you the chance to make a significant impact in the lives of individuals—and your contribution will be felt across different locations within our clinics.

• Dynamic Role:Travel between various Legacy locations to provide support and services.
• Community Engagement:Work in both clinic and community settings to identify individuals in need and connect them with essential resources.
• Empowerment Focus:Help patients navigate their health journeys, highlighting the importance of HIV/STI testing and other preventive services.
• Collaborative Environment:Become an integrated member of our clinical care team, striving for enhanced patient experiences!
• Impactful Work:Contribute to health education programming and improve overall wellness within the communities we serve.

Your Responsibilities Include:

• Develop and implement health education programming in one-on-one and group settings to enhance patient knowledge and wellness.
• Utilize motivational interviewing and other techniques to support patients in achieving their health goals.
• Provide information, referrals, and assistance to improve patient independence and access to services.
• Conduct point-of-care testing for HIV and other health conditions.
• Participate as a member of the interdisciplinary clinic and care team, fostering strong working relationships.
• Assess patient needs, ensuring to address behavioral, social, and medical factors.
• Establish and manage referral processes and resource lists to link patients to necessary health information.
• Promote patient-centered care within a primary care medical home context.
• Ensure a high standard of customer care to deliver positive patient experiences.
• Document all patient services accurately in electronic health records and manage patient schedules effectively.
• Meet performance metrics, especially those relating to grants and contracts.
• Embrace the spirit of teamwork as you travel between clinics to meet community needs.
• Perform additional duties as assigned to best support Legacy’s mission.

Minimum Qualifications:

• High School Diploma or equivalent
• 3 - 5 years of relevant experience.
• Bachelor's Degree in a related field with a minimum of 1 year of relevant experience preferred.
• Experience performing point-of-care testing to clients in a clinical or community setting.
• Demonstrated actions and activities with respect to HIV care and prevention.
• Provides examples of performing education to clients of diverse cultures and backgrounds in one-on-one and/or group settings.
• Previous experience with Electronic Health Records Systems (EHRS).
• Ability to demonstrate core competencies of HIV and HIV Prevention within 3 months of hire.
• Excellent communication skills and customer service skills.
• Adept in decision making responsibilities.
• Working knowledge and understanding of statistics and graphical representation principles.
• Strong computer skills (MS Office).
• Demonstrated competency with an EHRS system.
• Ability to manage multiple deadlines and prioritize tasks effectively.
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
• Ability to demonstrate core competencies of role within 90 days of hire.
• Bilingual English/Spanish fluency preferred.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamline processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.