Bilingual Health Coord RN (CDC, Temporary, Remote)

Maximus; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Training program

Job summary

Maximus is seeking a Health Specialist (RN) to support the CDC INFO program. You will handle health-related inquiries from the public and professionals, providing accurate, science-based information with empathy and professionalism.

The role requires following established scripts and protocols, strong listening and research skills, and the ability to navigate trusted CDC resources in a fast-paced contact center environment.

Qualifications

• Must hold an active RN license in the United States.
• Strong listening and communication skills to provide accurate health information.
• Ability to research and follow approved CDC resources and scripts.

Responsibilities

• Provide health information to the public, healthcare providers, and professionals.
• Follow scripts and protocols to ensure consistency and quality.
• Navigate approved resources to offer clear, accurate guidance on health topics.

Skills

Active listening

Clear communication

Research skills

Education

Registered Nurse (RN) license

Job description

Health Specialist (RN) Registered Nurse, to support our CDC INFO (Center for Disease Control) program.

CDC INFO is the CDC’s national contact center, providing information to the public, healthcare providers, and public health professionals. CDC INFO offers customer service via phone, email, and chat to provide the most up-to-date, reliable, consistent, and science-based health information on more than 750 health and COVID related topics.

The ideal candidate will thrive in a fast-paced contact center environment and be comfortable handling health-related inquiries. Strong listening, communication, and research skills are essential to follow established scripts and protocols, navigate approved resources, and provide clear, accurate, and professional guidance while maintaining quality and compliance standards.

Training Schedule

• Monday - Friday 8:00 AM to 4:30 PM Eastern Time
• - 100% attendance is required throughout the 2-week training

Work Schedule

• Must be flexible and available for either work shift
• Monday - Friday
• 8:00 AM - 4:30 PM or 11:30 AM - 8:00 PM