Bilingual Gym Club Manager - Lead, Service & Growth

Planet Fitness - United FP Management, LLC; Chelsea (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Monthly Manager Bonus

Free Black Card membership after 30 days

50% Company paid benefits after 90 days

Job summary

A well-known fitness franchise in Chelsea, MA is seeking a Club Manager to oversee gym operations and provide an exceptional member experience. The Club Manager will lead a team, ensuring customer service excellence and maintaining a positive atmosphere. Responsibilities include staff management, payroll processing, and cleanliness oversight. Ideal candidates must be fluent in English and Spanish and have experience in gym management. Competitive annual salary between $45,000 and $60,000 with additional benefits including health insurance and a free membership.

Qualifications

• Must be fluent in both English and Spanish.
• Superior customer service skills, preferably in the fitness industry.
• Gym/Fitness Center Club Manager experience in the last 5 years.
• Exceptional leadership and listening skills.
• Hard working, enthusiastic and energetic.
• Must be 18 years of age or older.

Responsibilities

• Recruit, hire, train and develop high performing staff.
• Create a welcoming atmosphere for all members and guests.
• Ensure staff follows superior customer service guidelines.
• Manage weekly/bi-weekly employee payroll.
• Resolve employee issues and concerns.
• Oversee cleanliness and maintenance of facility.
• Manage marketing efforts and authorize expenditures.

Skills

Fluent in both English and Spanish

Superior customer service skills

Exceptional leadership

Basic computer proficiency

Education

High school diploma/GED equivalent

Current CPR Certification

Tools

Microsoft Suite

Job description

A well-known fitness franchise in Chelsea, MA is seeking a Club Manager to oversee gym operations and provide an exceptional member experience. The Club Manager will lead a team, ensuring customer service excellence and maintaining a positive atmosphere. Responsibilities include staff management, payroll processing, and cleanliness oversight. Ideal candidates must be fluent in English and Spanish and have experience in gym management. Competitive annual salary between $45,000 and $60,000 with additional benefits including health insurance and a free membership.