Bilingual German/English Airline Customer Service Agent – LAX

Pacific Aviation

Los Angeles (CA)

On-site

USD 28,000 - 32,000

Part time

39 hours ago
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Benefits offered by this job

Hourly pay $20.06
Medical, dental, vision
401(k) plan
Paid time off
Paid training
Uniform provided
Parking discount
Cell phone plan reimbursement
Referral bonuses

Job summary

Pacific Aviation in Los Angeles is seeking a part-time Airline Customer Service Agent who speaks English and German. You will help airline passengers at LAX with check-in, boarding, and information, ensuring smooth travel experiences.

Join a team that values hospitality, accuracy, and teamwork. The role requires standing, good communication, and a customer-first mindset; onboarding is provided.

Qualifications

  • Bilingual English and German proficiency (spoken and written).
  • Ability to work in a fast-paced, dynamic environment.
  • Strong customer-service orientation with attention to details.

Responsibilities

  • Check-In Counters: verify IDs, print boarding passes, tag luggage, greet passengers.
  • Gates: share updates, scan passes, manage boarding for domestic and international travelers.
  • Customer assistance: give directions, answer inquiries, resolve issues with professionalism.
  • Team collaboration: coordinate with colleagues to ensure smooth operations.

Skills

English & German proficiency
Teamwork
Growth mindset
Professionalism
Attention to detail
Decision making

Job description

Pacific Aviation in Los Angeles is seeking a part-time Airline Customer Service Agent who speaks English and German. You will help airline passengers at LAX with check-in, boarding, and information, ensuring smooth travel experiences.

Join a team that values hospitality, accuracy, and teamwork. The role requires standing, good communication, and a customer-first mindset; onboarding is provided.

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