Bilingual Front Office Receptionist

Christ Health Center; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Birmingham is seeking a Bilingual Front Office Receptionist to enhance patient experiences. The role involves managing patient schedules, collecting insurance information, and ensuring smooth office operations. Ideal candidates will have strong communication skills and be bilingual in Spanish, contributing to our mission of serving the community effectively.

Benefits

Medical, Dental, & Vision Insurance

$25,000 Basic Life Insurance

Paid Time Off

Employee Assistance Program

401K & 401K Matching

Qualifications

• 1-2 years of administrative experience required.
• C-PAR certification preferred.

Responsibilities

• Greet and check patients in and out.
• Schedule and confirm patient appointments.
• Verify insurance and collect payments.

Skills

Communication

Interpersonal Skills

Attention to Detail

Bilingual in Spanish

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

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Description

Christ Health Center is seeking a Front Office Receptionist who will embrace our mission and bring life to the patients and the communities we serve. The responsibilities include collecting insurance information and patient demographics, collecting payments, data entry, document scanning, patient follow-up calls, answering phones, and scheduling.

Benefits

• Medical, Dental, & Vision Insurance
• $25,000 Basic Life Insurance - After 90 Day Probationary Period During The Term of Employment with CHC
• Paid Time Off
• Employee Assistance Program
• 401K & 401K Matching

Schedule

Monday-Friday, 7:45 AM - 5:00 PM

Major Duties & Responsibilities

• Greet and check patients in and out
• Answer telephone and voice messages professionally, friendly, and helpful
• Respond and comply with requests for patient information
• Schedule and confirm patient appointments
• Maintain provider’s patient schedule
• Update and maintain patient information following HIPAA guidelines
• Communicate with clinical staff to maintain patient flow
• Verify insurance and collect payments at the time of service
• Balance cash drawer daily
• Assist other front office staff as needed
• Participate in staff education, quality assurance, and risk-management programs

Requirements

Qualifications, Education, Experience

• High School Diploma or equivalent
• 1-2 years of administrative experience
• C-PAR certification preferred

Required Skills/Abilities

• Excellent verbal and written communication skills
• Effective interpersonal skills
• Attention to detail, organization, ability to work in a fast-paced environment, and self-direction
• Bilingual in Spanish required
• Proficient in Microsoft Office

Additional Information

• Punctuality and dependability
• Ability to lift and carry up to 20 pounds
• Work primarily seated, with ability to stoop, bend, reach, and communicate effectively
• Adherence to OSHA and universal precautions