Bilingual Front Desk Receptionist (Lancaster)

Dental Dreams LLC; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Bilingual Front Desk Receptionist to join their team in Lancaster. This entry-level role offers a unique opportunity to learn about the dental healthcare business while providing exceptional customer service. Responsibilities include scheduling appointments, verifying dental benefits, and maintaining patient records. With a commitment to career mobility and advancement, this position serves as a stepping stone to various roles within the organization. Join a dynamic team dedicated to improving the dental health of underserved communities and enjoy a comprehensive benefits package including medical insurance and free dental treatment.

Benefits

Medical & Vision Insurance

Free dental treatment

PTO

401K

Career training and development

Competitive compensation

Career mobility and advancement

Qualifications

• Bilingual (Spanish) required for effective communication.
• Customer service experience is essential for this role.

Responsibilities

• Schedule patient appointments and maintain detailed records.
• Provide excellent customer service and assist with treatment plans.

Skills

Bilingual (Spanish)

Customer Service

Tools

Dentrix

Eaglesoft

Job description

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This range is provided by Dental Dreams LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $19.00/hr

The Role : Elite Dental LLC in Lancaster, PA is hiring bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.

Who Are We : Elite Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

Benefits

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
  

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans
  
  

Qualifications

• Bilingual (Spanish) required
• Customer Service experience
• Dentrix and/or Eaglesoft
  
  

KOS Services Inc. / Elite Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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