Bilingual Front Desk (Cottman)

Dental Dreams LLC; Philadelphia (Philadelphia County); On-site; USD 21,000 - 22,000; Full time

Job summary

Dental Dreams LLC in Philadelphia, PA is hiring a Receptionist to join our fast-paced dental practice. You will greet patients, schedule appointments, answer phones, verify insurance benefits, collect co-pays, and maintain accurate patient records with a friendly, professional demeanor.

The role emphasizes teamwork and clear communication to support clinicians and front desk operations. Prior customer service experience is encouraged; equal opportunity employer seeks dependable, detail-oriented

Qualifications

• Customer service experience required.
• Strong communication and teamwork skills.
• Ability to handle payments and insurance verification.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments per day and monthly goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-pays, and deductibles.
• Create insurance claims and submit pre-authorizations.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and explaining treatment plans.

Skills

Customer Service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Philadelphia, PA, US

3 days ago Requisition ID: 8492

Salary Range: $15.00 To $16.00 Annually

Dental Dreams practice in Northeast Philly is now hiringReceptionists to join our talented and dedicated team in PA!

With over 70 offices across the country, we also have REAL opportunities for career advancement!

We offer competitive pay, benefits, vacation time, and much more!

We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols in place to safeguard our patients and staff.

We would love to explore this opportunity with you, as we only have a handful of positions available. Do not delay in responding.

Responsibilities:

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications:

• Customer Service experience

We are proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.