Bilingual Front Desk Coordinator – Patient Experience

D4C DENTAL BRANDS, INC.; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

HSA

FSA

401(k)

Job summary

Parklane Pediatric Dentistry is seeking a friendly, organized Front Desk Coordinator to join our team. You will be the first point of contact for patients and families, creating a welcoming experience while keeping the front office running smoothly.

Responsibilities include greeting patients, scheduling, checking in/out, and coordinating front office operations with other team members. Fluency in English and Spanish is required.

Qualifications

• High school diploma or equivalent is required.
• Previous experience in dental/medical or professional office preferred.
• Fluent in English and Spanish is required.
• Excellent customer service and communication skills.
• Strong interpersonal and organizational abilities.
• Ability to multitask in a fast-paced environment.
• Comfortable using computer software and office systems.
• Reliable transportation and willingness to travel between office locations.

Responsibilities

• Welcome patients and families with a warm, professional attitude.
• Manage patient check-in and check-out.
• Answer incoming phone calls and schedule appointments.
• Verify patient information and maintain accurate records.
• Coordinate daily front office activities to ensure an exceptional patient experience.
• Communicate effectively with patients, parents, providers, and team members.
• Travel between office locations as needed.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Communication skills

Multitasking

Office software

Education

High school diploma or equivalent

Tools

Office software proficiency

Job description

Parklane Pediatric Dentistry is seeking a friendly, organized Front Desk Coordinator to join our team. You will be the first point of contact for patients and families, creating a welcoming experience while keeping the front office running smoothly.

Responsibilities include greeting patients, scheduling, checking in/out, and coordinating front office operations with other team members. Fluency in English and Spanish is required.